So simple. Kept me informed of each step that was happening and when I could expect a call from the shipping company. The shipping company was easy to work with. I had a problem with the steps I ordered. The quality was very poor, I went on the site to see where I could write an email, and the chat came up. I mentioned my issue. With having emailed this person pics of steps, before I knew it I had new steps mailed to me. Also, what blew me away was receiving a really high quality hand-written Thank You card for choosing your company to buy my spa from. You have no idea what that meant to me!…and they ended it with God Bless! I loved that! Thank you so much. Attention to details goes a very long way!
Leann R., North Stonington, CT